Goodreads and Amazon reviews: bane or boon?

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In the good old days, if you were curious about whether a book, a vacuum cleaner or a new brand of coffee might work for you, you’d ask your friend, neighbor, shopkeeper or mother. It’s now the era of big data so few decisions are made without some form of crowdsourcing, a term created barely a decade ago.

Of course, readers have been curious about the latest and greatest titles for years. The first US bestseller list appeared in New York in 1895 and made its way to The New York Times in 1931. When Amazon.com changed the face of bookselling in 1995, it also changed the nature and roles of bestsellers lists and reviews. In the age of Amazon, anyone can be a reviewer and there are multiple ways to slice and dice any bestseller list.

Goodreads.com is one of the earlier virtual communities for readers. Created in 2006 by descendants of the family that founded The Los Angeles Times, its goal was to encourage readers to learn about and share their passion for books. While it received some funding early on when people bought books via online links, it was primarily a means for readers to track their books and connect with others. In 2011 Goodreads began suggesting titles based upon the information each reader entered. And in 2013 the entire system was purchased by Amazon allowing them to influence and manage the largest online reader community.

For some, Goodreads is just a repository for to-be-read lists and to record completed books. They ignore the suggested titles for purchase and the reviews and lists by other Goodreads members, sometimes rating but not reviewing those read. Many are networked to their other social media contacts on Goodreads and can still influence their contacts’ reading choices via notifications of titles added to their friends to-be-read, ratings or reviews. Other people use Amazon and Goodreads reviews to dictate their reading choices.  I’m not sold.

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So getting down to business, it’s time to judge for yourself:

  1. Grade inflation – On both Amazon.com and Goodreads.com reviewers see the average rating before clicking in to make a rating. Can people justify rating a book they finished a 1 or 2? While 3 is the statistical average, it is the rare title with any measure of popularity that has an average below 3. All ratings are whole numbers and each person’s perception of the scale is subjective. Does the fact that there are 5,000 reviews of 4 or better really tell you more than if there were 500? Remember, Amazon sells to hundreds of millions of people.
  2. Even a 4.5 rated title may not be for you – It is vital to remember that those interested in rating a book usually come from those interested in the genre or theme. Often the classification (fiction=>historical fiction=>WWII) will provide ample hints, but not all the time. Whether it is based on a publisher’s information or a scanning algorithm, mistakes happen. And then there is the author/publisher that believes the title is genre/audience crossing when it’s not.
  3. Small sample – There are several reasons for very few ratings or reviews. It may be just published or pre-publication, from a small press or self-published, esoteric in theme, out-of-print or published prior to the advent of Amazon/Goodreads reviews.  As a reader, you must carefully read almost all the reviews to tease out how any comments jive with the description of the book. Be aware that there are many people, myself included, that receive advance copies of books gratis in hope of a positive review. For those reviewers who are genuinely independent, reviewing a book way outside his/her wheelhouse may result in a dissonant review.  The upside is these truly independent reviews is they are not biased by either the major newspaper/website reviewers or widespread public opinion. But then there is the flip side;
  4. Stuffing the Ballot Box – Every writer, myself included, is in search of readership. Newly published authors, particularly those who self-publish or engage services that assist individuals in publishing their work, often will ask their friends and/or family to post enthusiastic reviews. How do you spot them? Well, look for a limited number (50 or so) written in a short period of time (maybe 3 months) of approximately the same length, commenting not only on the topic but on the insight of the author, and often with almost a unanimous 5-star rating. Amazon has made great inroads in reducing pay-for-rating services where someone would be hired to rate a book or other product in exchange for money. Also be aware that those who operated self-published and/or vanity presses are individuals that may also rate a title highly.  Clearly, even if the review is heartfelt there is a conflict of interest the reader cannot know.

Finally, my take: I’ve always tilted at windmills and backed the underdog. My preference is to go to trusted sources (newspaper and selected web reviewers), people I know and to independent booksellers, wherever I can find them. Matching readers and titles requires listening, capturing the essence of a title, and a bit of magic.

Goodreads and Amazon have developed algorithms based on what you may have looked at or bought and popular items. But those algorithms don’t know if the search was for my use or as a gift for someone with dissimilar tastes.  It doesn’t know which much-loved books are sitting on my shelf or which ones have been abandoned, those I bought on my travels, was given or received through my “bookie” activities.

In the last month, I restarted posting some ratings on Goodreads, but only from the “In the Nutshell” section of my reviews or for titles I’ve chosen not to review here. If I wish to be part of a larger community, I am obligated to participate in it, even if on a limited basis. I am encouraged that independent bookstores and print books are making a comeback. And I hope we continue to share the books we like, analyze why we disliked others and discuss the ones that make us think.

 

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Elizabeth Strout returns to form

  • unknownMy Name is Lucy Barton by Elizabeth Strout(Random House, 2016)
  • In 40 words or less: Lucy, long estranged from her family, is visited by her mother during a lengthy hospital stay. Bit by bit they rebuild a relationship, revisiting Lucy’s childhood in Illinois and the silence and isolation that sent Lucy in search of herself.
  • Genre: Fiction
  • Locale: New York
  • Time: Primarily 1980s
  • Read this for an aching look at the mother-daughter relationship.

After Elizabeth Strout burst on the scene in 2008 with Olive Kitteridge, the bar was set very high for any future writings. When The Burgess Boys appeared in 2013 early critics were pleased, many readers not as much. Like The Burgess Boys, My Name is Lucy Barton is a novel, not short stories. But in Lucy Barton and her mother, we have imperfect and complex characters that have been carrying steamer trunk-sized baggage with them for decades.

Set in a New York hospital the 1980s, the rhythm of hospital and family life are very different from today. While Lucy has built a family and career of her own,  her children rarely visit the hospital, her husband is caught up in his parenting responsibilities and averse to hospitals.

Convalescence is slow. Days run one into another marked by visits from doctors, diagnostic testing, and nurses on their own schedules. After several weeks, her mother just appears to Lucy’s surprise. One in the bed, the other in the side chair, they revisit Lucy’s childhood and the small town where her family still lives, still outsiders in many ways.

Little happens in this book. While they speak of the others in their small town, their peculiarities and slights, the acts that crippled Lucy are never spoken aloud. Smart and a talented writer, Lucy’s family never understood her gifts. She was the poster child for low self-esteem.

After leaving the hospital, the understanding gained from her mother’s visit finally allows Lucy to see herself and those around her in a new light. And she continues to transform for the remainder of the book.

If you enjoyed Olive Kitteridge, My Name is Lucy Barton may be worth a look.

 

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‘A Great Reckoning’ is another reason to love Louise Penny

  • Unknown-3A Great Reckoning by Louise Penny (Minotaur Books, August 2016)
  • In 40 words or less: Penny’s twelfth novel featuring Armand Gamache is much more than a mystery. In the twilight of his career, Gamache wants to leave a legacy. Strength of character, forgiveness, and the importance of community are at the heart of A Great Reckoning.
  • Genre: Mystery
  • Locale: Quebec
  • Time: Contemporary
  • Read this for a well-constructed mystery and so much more – to meet people you’d like to know, in a place you’d like to call home.

I’ve always been a mystery fan. There was a period I spent more time with Nancy Drew than my neighborhood friends. In recent years there has been only one mystery writer that I’d drop anything to read. Louise Penny.

A Great Reckoning is a beautiful book with a specifically moral point of view. Penny’s main character, Commander Armand Gamache, has left his position after decades as head of homicide for the Sûreté du Québec. He and his wife have settled in Three Pines, an idyllic community virtually off the grid and not on any map. Save for the occasional murder, Three Pines is perfect – oddball neighbors, a B&B, cafe and a bookstore – but Gamache is not ready to retire.

Faced with a variety of career options, he decides to head up the Sûreté’s academy, the residential training facility for all cadets.  Gamache was instrumental in rooting out major corruption within the Sûreté, facing serious injury in the process. Before retiring he wants to alter what he sees as a corrosive training climate that creates divisive elements from the start.

Just before he takes up this new position, a map appears in Three Pines, apparently dating back about one hundred years. Hand drawn, it bears a resemblance to the local area with some unusual additions. Gamache brings it with him to the academy, giving copies to several of the cadets in the hope they will work together to explain its symbols.

And, of course, there is a murder.  In this case, one of the academy’s professors is killed after the building has been secured for the night. Gamache took the appointment with concerns about the ethics of some of the staff and even brought a discredited former colleague to serve as an example. There is no shortage of suspects.

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Penny is her element when she takes Gamache’s students to Three Pines. As a reader, I couldn’t wait to see what would happen when they met the locals. The portrait of local life, modelled on the community in which Louise Penny and her husband live, could easily carry a novel without the addition of a mystery.

Sense of place is vital in all of the Three Pines mysteries. In A Great Reckoning, both the academy and Three Pines are intentional communities. Cell phones, the internet, and unexpected visitors play very specific and controlled roles. In Penny’s novels, human interaction, individual histories, and human frailties are key.

I’m never one to include “spoilers” in a review. But I will tell you that Armand Gamache’s personality and outlook are in large measure based on Louise Penny’s husband, the former head of hematology at the Children’s Hospital in Montreal. Sadly, he has been in failing health for several years. Having heard Penny speak at Book Expo last May in Chicago, both her husband and Gamache are strong, smart and well-loved.

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When a novel hangs on a luminary striking a sour note

  • Unknown-4And After the Fire by Lauren Belfer (HarperCollins, 2016)
  • In 40 words or less: A secret J.S. Bach manuscript, hidden from inception due to inflammatory lyrics, passes from generation to generation, finally landing in a German home at WWII’s end. Grabbed then hidden by a Jewish GI, its uncovering after his death raises many questions.
  • Genre: Fiction with strong historical elements
  • Locale: Prussia, Germany, USA
  • Time: 1776 – 2010
  • Read this for a generation-crossing novel, interweaving music, faith and family secrets.

First, a caveat. If you are a classical music purist, J.S. Bach fan or musicologist, the literary device Belfer employs throughout the book may drive you crazy.

Susanna Kessler has had a very bad year. After the collapse of her marriage, she takes solace in her work for a family foundation and her new apartment on the grounds of a church. Her beloved Uncle Henry dies, leaving her to settle his estate. When doing so, she comes upon a folder with cursory notes, containing what appears to be a manuscript of a work by Johann Sebastian Bach, dated 1783. The lyrics accompanying the music are virulently anti-Semitic.

Belfer then takes the reader back to 1776 and the family of Daniel Itzig, important banker and advisor to the King of Prussia. Itzig’s family holds a unique position in Berlin society, particularly for Jews. Martin Luther’s beliefs are taking hold, creating new levels of acrimony towards Jews.

Sara Itzig was an accomplished pianist, under the tutelage of one of J.S. Bach’s sons. Upon her marriage, her teacher gives her his prized possession, an unpublished manuscript by his father. Grateful for the gift but appalled by the lyrics, she and her husband vow to keep it hidden. Sara continues her interest in music and culture, performing on piano and hosting salons. Never having children, she bestows her attention on her nieces and nephews.

To her chagrin, Sara’s sister and brother-in-law decide to convert to Christianity to better their position. One of Sara’s nieces marries the son of Moses Mendelssohn, the philosopher, and is the mother of Felix Mendelsohn, the composer. The manuscript is carefully hidden and then passed along for safe keeping within the family. The generations of the Itzig family, their connections and interests, seem to be consistent with history.

When Susanna discovers the manuscript, she realizes the importance of authentication and the publicity surrounding, and potential adverse reaction to,  its content. Susanna seeks out Dan, a history of music scholar at a Lutheran college, who is suffering a personal crisis. Intrigued by the possibility, he brings in a colleague from a private library to assist in the authentication. Both vie for Susanna’s attention, eventually protecting her from an intellectually predatory scholar.

In authenticating the work, Susanna travels to Germany to meet Dan at a conference. There she is confronted with lingering anti-Semitism. At Dan’s conference, a musicologist/theologian is arrested for war crimes. The threads of anti-Semitism are not left to the document alone.

Belfer pulls her story together like a complex multi-colored knitting project. Throughout, she adds complicating elements for each character’s story that are unnecessary to moving the plot forward.  A common thread among many of the characters is a crisis or betrayal of faith.

Despite Belfer’s periodic tangents, this is an engaging novel, more for the cultural history of Prussia and Germany than the specifics of J.S. Bach or his purported composition. When an author explicitly creates a fictitious device in an accurate historical context, it is important that the reader is able to suspend belief. For those who can do so, ‘And After the Fire’ is a fascinating story with much material for discussion.

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Once a Spy, Always a Spy – The English Teacher

  • Unknown-2The English Teacher by Yiftach Reicher Atir, Philip Simpson (Translator) (Penguin Books, August 2016) Charlotte Albanna (narrator, Penguin Audio)
  • In 40 words or less: A retired Mossad officer, Atir uses his experience to bare the personal conflicts of an intelligence operative and her handler through a retrospective of their mutual history.  An unconventional thriller, the day-to-day costs of spy craft are as compelling as the missions.
  • Genre: Thriller
  • Locale: London, Israel, unidentified Arab nation
  • Time: Contemporary
  • Read this for an insider’s perspective on the personal price of intelligence work, wrapped in a well-crafted story.

Rachel leads three lives: 1) Rachel Goldshmitt, London-raised and educated daughter who has moved to Israel; 2) Rachel Ravid, Mossad operative; and 3) Rachel Brooks, Canadian Christian English teacher, nature enthusiast and tourist.    Upon the death of her father, Rachel decides to take back her life. Using the skills taught in training, she disappears raising alerts in the agency. Operatives are not permitted to leave the life – it’s too dangerous for all concerned.

From her initial training, Rachel has worked with Ehud, one of the agency’s most senior and skilled handlers. Rachel was his prized student, and his concern and infatuation for her created schisms within in his own family, though Rachel carefully kept dealings only professional. Now, having left the agency, Ehud is called back to recall every detail of their twenty-plus year association in the hope of finding clues to her location. Atir goes back and forth, having Rachel and Ehud voice the details of their operations and communications over the years.

Articles about Atir and his writing indicate that the Mossad demanded changes to plot and techniques to protect its operations. Presumably, there is also some measure of literary license to bring the story together. What Atir accomplishes is bringing the reader face-to-face with the extraordinary stresses and sacrifices demanded of embedded operatives, often for extended periods of time. Operatives may be required to develop relationships, only to leave in the dark of night with no future contact. The English Teacher achingly describes the loneliness of a woman living a dual-life, but really having no life at all.

Note: I listened to the audiobook, thanks to an early copy from Penguin Audio. This is a great book, regardless of format.

 

 

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